Need to file a claim? Reach out to our dedicated claims team for a swift resolution. We’re here to help.
Frequently Asked Questions
A: Fortune Five offers a wide range of insurance solutions, including health, vehicle, home, life, travel, corporate, cyber, and liability insurance. We provide tailored plans to meet the unique needs of individuals, families, and businesses.
A: You can purchase a policy by contacting our support team at +91-02246027409 (Mon-Fri 10 am to 6 pm) or by visiting our website. Our advisors are available to guide you through the process and help you select the right coverage.
A: To file a claim, you can reach out to our claims team through our 24/7 toll-free number at +91-9137306083 or submit a request through our website. Our team will assist you in gathering the required documents and ensure a smooth claims process.
A: The required documents vary based on the type of claim. Generally, you will need your policy details, claim form, identification proof, and evidence related to the claim (such as medical reports for health claims or a police report for theft or accidents). Our team will guide you through the specific requirements.
A: A cashless claim allows you to receive services (like hospital treatment or vehicle repairs) without paying upfront. Fortune Five has a network of partner hospitals and garages where you can avail of cashless services. Just present your policy details at the network service provider, and we will settle the bill directly with them.
A: Choosing the right insurance plan depends on your needs, budget, and coverage requirements. Our experienced advisors can help you assess risks and select a plan that offers the best protection. Schedule an advisory session with us for personalized guidance.
A: You can reach our customer support team at +91-02246027409 (Mon-Fri 10 am to 6 pm) or email us at info@fortunefive.in. For immediate assistance, use our 24/7 toll-free number +91-9137306083.
A: Yes, we offer a range of corporate insurance solutions, including SME insurance, liability insurance, cyber insurance, and more. Our plans are designed to protect corporates against various risks and ensure smooth operations.
A: The coverage limit for health insurance depends on the plan you choose. We offer a variety of plans with different coverage amounts, from basic hospitalisation to comprehensive medical coverage. Our advisors can help you select the best option based on your needs.
A: Yes, you can cancel your insurance policy at any time. However, the refund amount, if any, will depend on the terms of the policy and the duration for which the policy was in force. Contact our support team to understand the cancellation process and terms.
A: If you sell your vehicle, you can transfer the existing insurance policy to the new owner. This involves submitting a written request, along with proof of sale, to our support team. We will guide you through the necessary paperwork to ensure a smooth transfer.
A: Cyber insurance helps protect against digital threats such as data breaches, ransomware attacks, and other online risks. It provides coverage for recovery costs, legal expenses, and damages. Our team can help you assess your corporate's needs and recommend the right cyber insurance plan.
A: The time taken to process a claim depends on the type of claim and the completeness of the documentation provided. Generally, health and motor insurance claims are processed within 7-10 working days. Our team will keep you updated throughout the process.
A: Yes, we offer health and life insurance plans tailored for senior citizens. Our plans cover a range of medical needs, ensuring your parents receive the necessary care and support during their golden years. Contact us for more details on suitable plans.